Lots of support requests this week.
While there are a couple straggler Keys to the City tickets asking for back grants, we stayed on top of things pretty well.
As of today we have:
188 new tickets (which is lower than last week)
328 total tickets (which is lower than last week)
We are now responding to tickets from 1/31 (except for a couple KTTC tickets) which puts us at 15 days to respond.