Admin / Mod Tracker - APB:Db
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MattScott

CEO


Hi all,

 

It appears that being told to stay home has inspired many players to check out or come back to APB.

We saw a massive amount of new and old players join the game this week which has led to much higher player populations on the servers.

We also saw a fairly large influx of new tickets asking for access to get back into accounts and other things with a spike on Monday and Tuesday. 

 

Along side that, my team transitioned to working remotely due to coronavirus which meant several days of getting setup and moving computers around.

 

However, I am very proud of our CS team. They hunkered down and powered through tickets - despite all the setbacks.

 

As of today we have:

148 new tickets

298 total tickets

 

And most impressively, we are now (for real this time) responding to tickets from 3/16, which means we are getting back to players in 4 days.

This is the lowest we have ever been.

 

Please stay safe and enjoy the extra mini-game events with our GMs this weekend.

 

Thanks,
Matt